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Frequently Asked Questions
Orders & shipping
We ship to the contiguous United States.
We cannot ship to Alaska, Hawaii, U.S. Territories, P.O. Boxes, or APO/FPO/DPO at this time.
Orders over $50 ship free with standard ground shipping. Under $50, a flat standard rate is calculated at checkout. Offer applies to contiguous United States addresses.
Orders leave our Florida facility within 2 business days, and standard ground delivery usually lands in 3 to 7 business days. You will get tracking by email the moment it ships.
We cannot ship to Alaska, Hawaii, U.S. Territories, P.O. Boxes, or APO/FPO/DPO at this time.
Your shipping confirmation email includes a live tracking link. You can also see order status any time from your account.
We cannot ship to Alaska, Hawaii, U.S. Territories, P.O. Boxes, or APO/FPO/DPO at this time.
Returns
If your order isn't right for your space, you have 30 days from delivery to return it in unused condition. Reach out via the contact page and we will set it up.
Send us your order number through the contact page and we will make it right. We may ask for photos, so keep your item and its packaging handy.
Our planters
Our products are designed in Michigan and our plastic-based products are proudly made in the USA.
Our plastic planters can definitely be used outdoors! They're designed to hold up through rain, sun, and temperature swings, making them just as at home on a patio as they are inside. Our metal planters are best kept indoors.
Most of our planters have pre-punched drainage or optional knock-out drainage, so you choose: open them for outdoor drainage or leave them sealed for indoor use. Each product page lists the details.
A good rule of thumb: choose a planter about two inches wider than your plant’s current pot.
Care
Warm water, mild soap, and a soft brush should be plenty for our plastic-based planters. Skip harsh solvents. For a fresh start between seasons, rinse well and let it dry before replanting.

